Terms of Service

Last updated: November 4, 2026

1. What WornRep is

WornRep ("we," "us") operates wornrep.com, an online marketplace where people buy and sell gym gear and apparel — both pre-owned and new-with-tags.

WornRep is a venue — a place where buyers and sellers find each other and transact. WornRep is not the seller of any item listed on the site. The contract for the sale of an item is between the buyer and the seller. We provide the listing platform, payment processing, shipping labels, and dispute tools, but we do not own, inspect, or take possession of the items sold.

WornRep is not an escrow service. Your payment is held securely by our payment provider (Stripe) until the order is complete. Once delivery is confirmed — or the buyer stays silent — and there's no dispute, the seller is paid out to their bank account automatically, 2 days later. Nothing in these terms creates an escrow relationship.

2. Accounts

• You need an account to buy or sell. Accounts are email-based and each account has a public handle.
• You must provide accurate information when you register.
• You are responsible for keeping your login credentials private and for everything done under your account.
• We may suspend or terminate accounts that violate these terms, engage in fraud, or harm the marketplace. Admin suspensions are logged.
• Account deactivation: You can deactivate your own account at any time from Settings → Deactivate Account. Deactivation suspends the account (listings hidden, signed out, no buying or selling) but preserves your data and history; contact us to reactivate. You cannot deactivate while you have active orders, unshipped sales, pending payouts, or open disputes. (See the Privacy Policy for how we handle your data.)

3. Listings

By listing an item, you agree that:

• The listing is accurate. The title, description, size, condition, and brand must truthfully describe the actual item you are selling.
• Photos must be real. You must use photos of the actual item you are selling. AI-generated images and stock photos are not allowed.
• You own the item and have the right to sell it. The item must be yours to sell and not subject to any lien, recall, or legal restriction.
• Counterfeits are banned. You may not list counterfeit or replica items, or items that infringe anyone's trademark or other intellectual property.
• Prohibited items are banned. You may not list items that are illegal, unsafe, recalled, stolen, or that violate applicable law. We may publish a prohibited-items list and update it at any time; if an item appears on it, it may not be listed.
• One item, one listing. Each listing covers the specific physical item photographed and described.
• Quantity listings. A seller who has several identical units of the same item may list them under one listing with a quantity of up to 5. The quantity shown is managed by the seller and must match the units they actually have and can ship. Each purchase covers one unit; the count drops by one with each sale, and the listing sells out when it reaches zero. When a unit comes back to the seller, it goes back on the count. A unit does not go back on the count when the buyer keeps it, or when the refund was because the item arrived damaged or not as described — whether or not the item is returned. The seller can adjust the count at any time to match the sellable units they actually have.
• Hygiene. Sellers must ensure every item is clean and hygienic before shipping. Machine-washable items (apparel, wraps, straps, etc.) must be machine washed. Items that cannot be machine washed must be treated with an odor-eliminating sanitizer spray. Items that arrive dirty, stained, or with strong odor may be subject to buyer dispute and return at the seller's expense.

We may hide or remove any listing that violates these terms. Reported listings remain visible until an administrator reviews the report and makes a decision — we do not automatically hide listings based on reports alone.

4. Buying, offers, and the Buyer Protection fee

• Buy Now purchases the item immediately at the listed price. Make an Offer lets you propose a price; the seller may accept, counter, or decline. An accepted offer creates a binding purchase at the agreed price.
• Completing an accepted offer. When an offer is accepted, the buyer has 24 hours to complete the purchase at the agreed price. If the purchase isn't completed within 24 hours, the deal lapses and the offer is void — no payment is taken. Accepting an offer doesn't reserve the item; it stays available until a purchase is completed. Unanswered offers expire 24 hours after they're made.
• Seller fee: $0. Sellers keep the full sale price ("List it for $30, get $30").
• Buyer Protection fee: buyers pay a Buyer Protection fee of 5% + $0.70 per order at checkout, calculated on the final agreed item price. Shipping is not included in the calculation and the fee does not cover shipping costs.
• The Buyer Protection fee funds payment processing, secure payment holding, shipping label generation, and dispute handling.
• Refunds and the fee:
  • A full refund returns everything the buyer paid, including the Buyer Protection fee.
  • A partial refund does not return the Buyer Protection fee.
• Prices are in US dollars. WornRep is currently available in the United States only.

5. Referrals and Squats

A Squat is WornRep's listing boost: a seller pays to pin a listing to the top of relevant default-sorted results for a 7-day burst. The Squat fee is 5% of the final sale price and comes out of the seller's payout only if the item sells while squatted — if it doesn't sell, the boost costs nothing. Squatted listings carry a "SPONSORED" tag. A seller can stop a Squat early ("Unsquat") at no cost.

• Free Squat credits. Credits are earned through referral programs, your first published listing, admin grants, and promotions (including the one-time free 3-day Squat earned by listing a bundle at 5% or more off the combined individual prices). Each credit funds one free 7-day Squat. Credits expire 30 days after they are granted and are spent oldest-first. Credits have no cash value, are non-transferable, and are forfeited if your account is suspended or terminated.
• Free-shipping Squats. Sellers who offer free shipping on a listing receive a free Squat on that listing that renews every 7 days while free shipping remains on the listing, and no Squat fee is charged on sales made during those bursts.
• Waitlist referrals. Each waitlist member gets a personal referral link. When someone joins through your link and publishes 3 listings, you both receive 3 free Squat credits. First attribution wins — if they used more than one person's link, only the first one counts. Referring yourself does not earn credits.
• In-app referrals. When a friend you refer places their first paid order, you both receive a free Squat credit.
• Abuse. Creating fake accounts, referring yourself, or otherwise gaming referrals forfeits your credits and may lead to suspension.
• We may change, pause, or end any referral or credit program at any time. Credits already granted keep the terms they were granted under.

6. Payments and payouts (Stripe)

• Payments are processed by Stripe. By buying or selling on WornRep, you agree to Stripe's terms and privacy policy as well as ours.
• Sellers must complete Stripe Connect Express onboarding and connect a bank account before listing. Payouts are automatic Stripe transfers to your bank account — there is no separate WornRep balance or wallet.
• Buyers pay by card (or other methods Stripe makes available, such as Apple Pay / Google Pay) through our checkout.
• We do not see or store your full card number or bank credentials. That data lives in Stripe's systems. (See the Privacy Policy.)
• Payout timing: after a buyer confirms delivery (or delivery is otherwise confirmed), the seller's funds are released via Stripe transfer 2 days later. If a dispute is open on the order, the payout is held until the dispute is resolved.
• Instant payouts: once released funds are available for payout, you may choose an instant payout to an eligible debit card (funds typically arrive within about 30 minutes) instead of the free standard payout schedule. Stripe charges 1% of the payout amount for instant payouts; that fee is Stripe's, is deducted from the payout, and WornRep adds nothing to it. Instant payout availability, limits, and timing are set by Stripe and depend on your account standing and payout history — new accounts are subject to Stripe's initial payout holds and may not be eligible right away.
• Failed or reversed payments: if a buyer's payment fails, is reversed, or is subject to a chargeback, we may hold, delay, or reverse the related payout and take reasonable steps to recover the funds, including from future payouts. Filing a chargeback after receiving your item is fraud: buyers who do so may have their accounts suspended, and repeat chargebacks lead to automatic suspension pending review.

7. Shipping

• All shipping goes through WornRep. Sellers may not arrange their own labels or ship outside the WornRep flow. Labels are generated in-app after a sale through our shipping partner (Shippo, white-label). Sellers do not need a Shippo account — WornRep is the payer of record for every label.
• The buyer pays shipping at checkout. Two options:
  • Economy (USPS Ground Advantage): flat tiers by parcel weight — up to 4 oz: $6.49; up to 2 lb: $10.49; up to 10 lb: $13.49. Shipping rates are subject to change.
  • Faster (USPS Priority Mail): live carrier quote at checkout.
• Weight limit: WornRep labels are not available for parcels over 10 lb.
• Sellers must enter the item's parcel weight on the listing and keep a current ship-from address (including a phone number, which USPS requires) in Settings. If the weight or address is missing or wrong, label purchase may fail and the seller is responsible for fixing it.
• Postage adjustments are the seller's responsibility. Carriers weigh packages in transit. Sellers must enter accurate package weights; if the carrier assesses a postage adjustment because the actual weight exceeded the declared weight, the adjustment amount is deducted from the seller's payout(s).
• Sellers must ship within 5 days of payment. If the order is still unshipped after 5 days, the buyer may request a refund.
• Tracking is posted automatically into the buyer/seller DM thread when the label is created or the seller marks the order shipped.
• The Buyer Protection fee does not cover shipping costs. Shipping charges are refunded only as part of a full refund, per the refund rules in Section 4.

8. Returns and disputes

• How a return starts. After the carrier shows delivery, the buyer is asked to confirm everything is OK. Confirming releases the seller's payout on the normal 2-day schedule. Answering "no" opens a dispute immediately and the payment is held until the dispute is resolved. Either party may also open a dispute manually while the order is active. One dispute per ACTIVE order.
• Seller-led resolutions. When a buyer reports a problem, the seller offers one or more of the following; the buyer picks exactly one, and that pick is binding:
  1. Return and refund — the buyer ships the item back first; the refund fires when the seller confirms receipt, or automatically 2 days after the carrier's first scan of the return. A tracking number typed in by hand never starts that clock by itself — it counts only once the carrier has actually scanned the package, and the automatic release runs only when the carrier shows the package headed to the seller's address. If the carrier can't confirm that, the refund waits for the seller to confirm receipt.
  2. Partial refund — no return — the buyer keeps the item and receives a partial refund. The Buyer Protection fee is not returned on partial refunds.
  3. Full refund — no return — the buyer keeps the item and receives a full refund: item price, shipping, and the Buyer Protection fee.
• Prepaid return labels. For a return-and-refund, the buyer gets a prepaid USPS Ground Advantage return label generated by WornRep, right from the order page — print it, stick it on the box, and drop it off. Return tracking is captured automatically from the label. A buyer without a printer may ship the item back themselves and enter the tracking number manually instead.
• Who pays for return shipping. The seller pays when the item was drastically different from the listing, not as described, or damaged — the label cost is deducted from the seller's payout (from a later payout if there is nothing left on that order). In all other cases the buyer pays — the label cost is deducted from the buyer's refund, never below zero.
• Cheap items: no money-losing returns. WornRep will not generate a return label that costs as much as, or more than, the item itself — a return has to leave real money on the table for whoever is made whole. When the label would cost that much: if the seller was at fault, the buyer gets a full refund and keeps the item; if the buyer was at fault, return-and-refund is not offered and the resolution narrows to a partial refund or no refund.
• The buyer has 5 days to ship the return. Once a return is required, the buyer must ship within 5 days. If a WornRep-generated label is never scanned by the carrier in that window, the label is voided, nobody pays for it, the dispute closes, and the held payment is released to the seller. The same applies if no tracking is added at all, or if tracking is entered but the carrier never scans the package.
• The seller has 2 days to confirm receipt. Once the carrier scans the return, the seller confirms the item arrived and the refund releases immediately. If the seller doesn't confirm within 2 days of that first scan, the refund releases automatically. For a tracking number the buyer entered by hand, that automatic release applies only when the carrier shows the return headed to the seller's address.
• Administrators may also resolve disputes — including full refund, partial refund, release of funds to the seller, or dismissal — and every admin resolution is logged. Unrecoverable return-shipping costs (for example, a seller who never sells again) are absorbed by WornRep.

Returns, in plain English — a guide for buyers.

Something wrong? When your package arrives we'll ask "Is everything OK?" Tap No if there's a problem. That opens a dispute and your payment is held securely — it hasn't gone to the seller, and it hasn't been refunded yet. It sits untouched until the dispute is resolved.

You pick the fix. The seller offers one or more resolutions — return-and-refund, partial refund, or full refund with no return — and you choose exactly one. Your pick is final, so read the options before tapping.

Sending it back. If you picked return-and-refund, tap "Get a prepaid return label" on the order page. Print it, box the item, and drop it off within 5 days. No printer? Take it to the post office yourself and paste the tracking number into the order instead. Miss the 5-day window and the dispute closes — the seller gets paid and there is no refund. Don't sit on it.

Who pays the return postage? If the item wasn't as described or arrived damaged, the seller pays — the label is free to you. Anything else (changed your mind, wrong size, didn't like it), the label cost comes out of your refund.

When your refund lands. Once the carrier scans your return, the seller has 2 days to confirm it arrived — then your refund fires immediately. If they don't confirm, it fires automatically after those 2 days. A full refund returns everything you paid: the item, the shipping, and the Buyer Protection fee.

Cheap items. If return postage would cost as much as the item itself, there is no return. If the seller was at fault, you keep the item and still get a full refund. If it was your call (changed mind), return-and-refund isn't offered — expect a partial refund at most.

Seller ignoring you? If the seller hasn't offered a resolution within 3 days, you can escalate and our team steps in to resolve it.

9. Messages and conduct

• Offers, negotiation, order updates, and disputes happen in the in-app DM thread between buyer and seller. Keep transaction-related communication in the thread so there is a record both sides and our team can see.
• You may not use WornRep to harass, threaten, or defraud anyone; to take transactions off-platform to avoid fees; or to upload malicious content.
• Do not share payment details, or ask others to share them, in messages. All payments must go through WornRep checkout.

10. Reviews

• Buyers and sellers may leave reviews after a completed order.
• Reviews must be honest and based on your own transaction. Fake, incentivized, or retaliatory reviews may be removed.
• We may delete reviews that violate these terms. Deleted reviews are logged.
• When reviewing a seller, buyers are asked whether the item arrived clean and fresh. Sellers who consistently receive positive cleanliness feedback may earn a "Consistently Clean" badge. The badge reflects buyer feedback only — WornRep does not inspect, test, or certify any item — and it can be gained or lost as new feedback arrives.
• Individual cleanliness answers are never published; only the seller's overall percentage is shown. An upheld "not as described" dispute may also count against a seller's cleanliness record.

11. Taxes

You are responsible for any taxes arising from your activity on WornRep, including income tax on your sales and any applicable sales tax. WornRep does not provide tax advice; consult your own tax professional about your situation.

Form 1099-K. If you are a U.S. seller and you meet the federal and/or your state's reporting threshold in a calendar year, WornRep Inc. will issue you a Form 1099-K for that year through our payment provider (Stripe). The federal threshold is currently more than $20,000 in gross payments and more than 200 transactions in the calendar year, but some states set lower thresholds, and thresholds may change — we apply the thresholds in effect for that year.

A Form 1099-K reports the gross amounts transferred to you through WornRep in that year. It is not a statement of your profit: it does not subtract what you paid for an item, shipping you covered, or any other cost. Keep your own records of those costs. You may owe tax on your selling activity even if you do not receive a Form 1099-K.

How you receive it. Forms are delivered through Stripe. If you consent to electronic delivery in Stripe Express, you will receive your form electronically; otherwise it will be mailed to the address on file for your connected account. You are responsible for keeping your name, address, and taxpayer identification number (SSN or EIN) current in Stripe Express, and for providing that information when Stripe asks for it. If your information is missing or incorrect, your form may be delayed.

12. Changes to the service and fees

We may change the service, these terms, or our fees at any time. If we change fees, the change applies to orders placed after the change takes effect — never retroactively to completed orders. We will post material changes in advance where reasonable.

13. Limitation of liability

To the maximum extent permitted by law:

• WornRep provides the marketplace "as is." We do not guarantee that listings are accurate, that items will match their descriptions, or that any transaction will complete to your satisfaction.
• We are not a party to the sale contract between buyer and seller and are not responsible for the quality, safety, legality, or delivery of items sold by users.
• Assumption of risk — used and new gear. Items sold on WornRep include both pre-owned and new-with-tags gear. Whether used or new, all items are sold strictly AS-IS, with no warranties of any kind, express or implied, including any warranty of merchantability, fitness for a particular purpose, or safety. WornRep does not inspect, test, or certify any item. Used fitness gear and equipment may have hidden defects, wear, fatigue, or damage not visible in photos or descriptions. By purchasing an item on WornRep, you acknowledge that you are solely responsible for inspecting the item before use and determining whether it is safe for your intended purpose, and that use of exercise equipment carries inherent risk of serious injury or death.
• WornRep is not liable for injuries or damage. To the maximum extent permitted by law, WornRep, its owners, and operators shall not be liable for any personal injury, death, property damage, or other loss arising from the purchase, use, or misuse of any item sold through the platform — whether the item was listed as used or new, and whether the harm was caused by a defect, hidden wear, inaccurate listing, or otherwise.
• Our total liability for any claim arising from your use of WornRep is limited to the greater of (a) the fees you paid to WornRep in the 12 months before the claim, or (b) $100.
• We are not liable for indirect, incidental, or consequential damages.

Some states do not allow certain limitations, so parts of this section may not apply to you.

14. Indemnification

You agree to indemnify and hold WornRep harmless from claims, damages, and expenses (including reasonable legal fees) arising from your listings, your transactions, your violation of these terms, or your violation of anyone's rights.

15. Governing law and disputes

[Governing law and dispute-resolution venue to be set by counsel — e.g., binding arbitration vs. courts, class-action waiver.]

16. Contact

Questions about these terms: support@wornrep.com.