Handling offers

Buyers can make offers

On most listings, buyers can offer less than your asking price instead of buying outright. You'll get a notification the moment one comes in.

Three ways to respond

• Accept — the buyer gets 24 hours to check out at the offered price.
• Counter — send back your own number and keep negotiating.
• Decline — no hard feelings, the listing stays live.

Don't sleep on them

Offers expire after 24 hours. If you let one sit too long it disappears on its own — and an interested buyer may have moved on. A quick counter keeps the conversation (and the sale) alive.

Accepting starts the buyer's 24-hour clock

Once you accept, the buyer has 24 hours to complete checkout at the offered price — no payment is taken until they do, and if the window lapses the deal is off. Your listing stays live in the meantime, so another buyer can still pay first. Your 5-day ship window starts only when the buyer actually pays. Only accept numbers you're happy with.