Tracking your order

Where to follow it

Every update lands in two places: your Orders page, and the message thread with the seller. Sold, shipped, delivered — you'll see each step.

Sellers ship within 5 days

Sellers have 5 days from payment to get your gear in the mail. If the deadline passes with no tracking, you can request a refund from the order page.

The delivery check-in

• When your order arrives, we'll ask: "Is everything ok?"
• Tap Yes — delivery is confirmed and the seller gets paid after the payout window.
• Tap No — a dispute opens so the problem gets sorted before any money moves.